Privacy Policy

Background

This privacy policy describes how CareSeed collects, uses, and shares personal information of users who access its websites, including www.careseed.com and all CareSeed applications. CareSeed may change this policy at any time, and changes are effective immediately. A current copy is available on our website.

What We Collect

We may receive, collect, and store any information you enter on our website or provide to us in any other way. In addition, we may collect the Internet protocol (IP) address used to connect your computer to the Internet, your login information, email address, computer, browser, and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, data entered, and methods used to browse away from the page.

How We Collect Information

When you use our websites, and during account configuration, we collect personal information you give us such as your name, address, and email address. Your personal information will be used for the reasons stated in this policy.

Why We Collect Information

We collect non-personal and personal information for the following purposes:

  1. To provide and operate our services;

  2. To provide our users with ongoing customer assistance and technical support;

  3. To contact our visitors and users with general or personalized service-related notices and other messages;

  4. To create aggregated statistical data and other aggregated and/or inferred information, which we or our business partners may use to provide and improve our respective services; and

  5. To comply with any applicable laws and regulations.

How We Use Collected Information

Our company website, www.careseed.com, is hosted on the Wix platform. Your data may be stored in Wix’s data storage, databases, and the general Wix applications. They store your data on secure servers behind a firewall.

Our applications are hosted on Microsoft Azure. We use our own logging, Application Insights, and other tracking mechanisms to store information about actions taken both in your browser and on our servers. We use this information to troubleshoot errors, to diagnose performance issues, to support billing, to provide the features within our applications, and to provide a better client experience.

How We Communicate

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to enforce applicable laws or any agreement we may have with you. We may contact you via email, telephone, text messages, and postal mail.

How We Track

We use Google Analytics, cookies, our own logging mechanisms, Application Insights, and other Microsoft Azure tracking utilities to track information regarding website connections and usage.

Contact Us

If you don’t want us to process your data anymore, or to contact us for any other matter regarding your data, please notify us via our contact form.

© CareSeed. Please review our privacy policy.

CareSeed and its logo are registered trademarks, and Forecast and Harvest are trademarks of CareSeed, LLC.

HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA).